How to Avoid Unnecessary Appointments, Reduce Your Overhead, and Enhance Your Efficiency

Why You Need This Guide

When my wife, Mary Aglipay, and I founded Vivo Family Medicine in 2018, fresh out of residency, we had a vision: to create a clinic where family doctors could thrive—not just survive. We wanted a space that was calm, beautiful, and functional, where physicians could focus on patient care.

But as our clinic grew, so did the overwhelming administrative burden that has become all too common in family medicine. Like many of our colleagues, we witnessed firsthand how the crushing weight of phone calls, charting, scheduling inefficiencies, and uninsured services tracking drain physicians of their time, energy, and joy for the profession.

Something had to change.

This guide is a blueprint for transformation—a collection of real-world, proven strategies that we implemented at Vivo Family Medicine to cut administrative burden, increase efficiency, and create a more sustainable practice. We’ve taken the trial and error out of the equation, giving you the exact methods that allowed us to:

✅ Reclaim two hours per day from charting with AI scribes

✅ Reduce phone call overload with structured call management

✅ Streamline patient communication with digital tools and secure messaging

✅ Optimize scheduling to prevent appointment bottlenecks and last-minute chaos

✅ Increase revenue and reduce admin workload by outsourcing uninsured services management

If you’re a family doctor frustrated with inefficiency, feeling like you’re spending more time on admin than actual patient care, or just looking for ways to make your clinic run smoother, this guide is for you.

You don’t have to reinvent the wheel—we’ve done the work for you. Download the guide and take the first step toward a more efficient, sustainable, and fulfilling practice.

-Dr. AJ (Amjed) Kadhim-Saleh, BHSc MSc MD CCFP

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