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Tutorials

Installing the Pippen Companion App on Mac

Pippen AI Corporation
Installing the Pippen Companion App on Mac

No matter which EMR you use, the Pippen Companion App allows you to use Pippen without ever navigating away from your EMR (fewer clicks! Less toggling between windows!).  Here are the steps below to install and set it up properly.

(Using Windows? View the Windows installation guide here)

Step 1: Check Your Mac’s Chip Type

Pippen Companion has different versions depending on your Mac’s processor.

  1. Open System Settings
  2. Go to General → About

  1. Look for Chip
  • Apple Silicon includes chips such as M1, M2, M3, or M4
  • Older Macs may list Intel

If you’re unsure, a quick online search of your chip name will confirm it.

Step 2: Download the App

Click on one of the two links below to select the version that matches your Mac’s chip type.

Apple Silicon
Apple Intel

The installer file will download to your computer

Double-click the downloaded file to open it

Step 3: Install Pippen Companion

  1. A window will appear showing Pippen Companion

  1. Drag Pippen Companion into your Applications folder

  1. Close the window once the transfer is complete

  2. (Optional) Right-click the installer and select Eject

Step 4: Open the App

  1. Open Finder → Applications
  2. Double-click Pippen Companion

  1. If prompted with a security message (“This app was downloaded from the internet”), click Open

Step 5: Grant Accessibility Permissions (Required)

Pippen Companion requires accessibility permissions to function correctly.

  1. When prompted, click Open System Settings

  1. Locate Pippen Companion in the list
  2. Toggle it ON
  3. Enter your Mac password if prompted and click Modify Settings

Important: Without this permission enabled, the app will not work properly.

Step 6: You’re All Set

Once permissions are granted, Pippen Companion is ready to use immediately.

Please refer to the installation video below for a step-by-step walkthrough on how to install the Pippen Companion App on MacOS.

How to Install the Pippen Companion App on MacOS

If you have any questions or need assistance, please reach out to us at
team@pippen.com

Thank you for choosing Pippen!

Best regards,
The Pippen Team